Training Catalogue
Search our training catalogue to find the course you are interested in
We believe that the combination between theory and practice is vital for the successful delivery of our services and maximize the value for our customers. Therefore, our trainers combine knowledge and certifications with strong implementation experience. ITIL ®, DevOps, Agile, COBIT, Project Management, Business Analysis, TOGAF, and Kepner-Tregoe trainings form the main part of our portfolio, in addition to information security and technology courses.
* All our courses are being converted to Virtual Instructor-led trainings as a part of Service Centrix’s measures against COVID-19.
ITIL ® 4 Foundation
This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes, and functions that enable successful IT Service Management provision. It also prepares delegates for the ITIL ® Foundation Certificate examination. This course is based on the ITIL® 4 Foundation service value system approach.
*Due to Axelos Policy, effective 1-Nov-2019, no ITIL® training can be sold without the corresponding official exam.
ITIL® is a registered trade mark of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL ® 4 Create, Deliver and Support
The ITIL Specialist: Create, Deliver and Support module is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities.
*Due to Axelos Policy, effective 1-Nov-2019, no ITIL® training can be sold without the corresponding official exam.
ITIL® is a registered trade mark of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
PMP® Exam Preparation
This course is geared toward participants who seek to kick-start their preparations for the PMP® exam. Focus on the five PMBOK® Guide processes and the nine knowledge areas, as well as the critical topic of professional responsibility. Discover key concepts to apply as you manage projects. Obtain the PDUs you need to take the exam. Gain confidence by answering sample exam questions.
Prerequisites
Formal project management training such as that available in the Project Management Fundamentals course plus other core project management courses.
Certified Associate in Project Management (CAPM)®
At the end of this course, the learner will be prepared for the CAPM® examination and be able to contribute to projects based upon the knowledge related to the Guide to the Project Management Body of Knowledge 5th Edition.
Principles of Business Analysis
The role of business analyst is to connect business stakeholders and technical solution providers.
Course “Principles of Business Analysis” will help to gain skills to fully communicate requirements to the technical team before solutions are designed and implemented. Develop leadership and facilitation skills needed to glean the right information to understand the business environment and the user needs. Create key deliverable documents that are actionable by the development team.
Crafting High Quality Requirements
This course provides the necessary information to develop a proactive environment for requirements gathering and analysis and explains how to introduce lean process thinking to right-size the requirements analysis process. Learn the practical skills required to succeed and grow in the business analyst role, effectively communicate requirements to the technical team before solutions are designed and implemented, and create key deliverable documents.
Prerequisites
A comprehensive introductory business analysis course such as Principles of Business Analysis
BCS Foundation in Business Analysis course
This course covers the range of concepts, approaches and techniques that are applicable to Business Analysis and is relevant to anyone requiring an understanding of Business Analysis, including business analysts, business managers and their staff, business change managers and project managers.
Systems Modelling Techniques with UML
This course provides delegates with a proven set of modelling techniques to use when specifying IT systems. It uses selected models from the UML (Unified Modelling Language), which has become a standard for systems specification
BCS Business Analysis Practice
Take your career to the next level by learning how to support successful business change. Explore a range of strategic analysis and performance management techniques. The course is focused mainly on the pre-project Business Analysis work. The BCS Practitioner Certificate in Business Analysis Practice is required module for BCS Diploma in Business Analysis. Qualifies for CDUs for IIBA certification and recertification.
BCS Business Architecture
Apply frameworks philosophy, principles and techniques of business architecture. Develop skills and knowledge to support successful business change programmes within your organisation. Course from the professional level for the Business Analysis certification of BCS. Business Architecture is also a Analytical Skills module on the BCS Advanced Diploma in Business Analysis. Qualifies for CDUs for IIBA certification and recertification.
BCS Integrating Off-the-shelf Software Solutions
Develop a framework for selecting, customising and implementing your off-the-shelf solutions, and a strategic focus on requirements. The BCS Practitioner Certificate in Integrating Off-the-Shelf Software Solutions contributes to the BCS International Diploma in Solution Development.
Customer Experience Analysis
In the age of digital transformation, it has become critical for an organisation to transform its existing processes, using innovation and technology, to offer engaged, responsive customer experiences.
BCS Data Analysis
Entity relationship modelling, analysis class modelling and normalisation of data. They’re the three key approaches to analysing and modelling data, and they’re all covered on our course on Data Analysis.
Modelling Business Processes with BPMN 2.0
BPMN 2.0 is increasingly being used in organisations who struggle to get value from modelling with generic business process syntax and tools.
Theory is applied with examples and paper exercises throughout, which give participants the opportunity to try using BPMN in a practical and stimulating way.
BCS Requirements Engineering
Requirements Engineering is an essential business analysis skill. Being able to pinpoint your consumers’ expectations for a newly introduced or modified existing product is key to the success of the completed solution.
Based around a Requirements Engineering framework, this course will teach you a range of techniques for elicitation, analysis, documentation and managing requirements.
The BCS Certificate in Requirements Engineering is required module for BCS Diploma in Business Analysis. Qualifies for CDUs for IIBA certification and recertification.
BCS Agile Business Analysis
The Agile way of working is becoming ever more popular in modern business. It’s a smart way to work, and so it makes sense for you, the business analyst, to get to grips with how you can contribute to the success of Agile development projects.
This course will help you do just that. Based on a true-to-life case study, you’ll use your existing business analysis knowledge and techniques and practise applying the Agile approach within a business analysis scenario. You’ll come away with a real understanding of how business analysis is applied within the context of the Agile philosophy.
PMI Agile Certified Practitioner (PMI-ACP)®
Agile is a topic of growing importance in project management. The PMI Agile Certified Practitioner (PMI-ACP)® is developed in response to this increasing demand of organizations in the marketplace for project practitioners who can apply a diversity of methods to their projects.
This PMI-ACP® course provides a high quality training program that teaches you the skills and knowledge you need to successfully apply Agile practices in real life and to pass the PMI Agile Certified Practitioner (PMI-ACP)®examination to earn your certification.
Agile Business Analysis
Agile Business Analysis focuses on a framework of tools, techniques, and tips that can be used to improve analysis on Agile projects. It provides participants with an understanding of the changing role of the business analyst, the tools and techniques best suited to Agile projects and the timing for performing key tasks and events during the project.
PRINCE2 Agile® Foundation
Agile Scrum Master
The EXIN Agile Scrum Master certification validates participants’ skills and knowledge of the Agile framework and Scrum methodology.
Agile Scrum Product Owner
The role of Scrum Product Owner is perhaps the most extensive and demanding role in the scrum process. Product Owners are at the center of things.
Agile Requirements: Creating User Stories
Creating User Stories, project managers, team members, and anyone interested in gaining an understanding of Agile project management learn story gathering techniques and how to map them using storyboards. Release planning and backlog grooming.
LITA Lean IT Foundation
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. By understanding customer value, the processes that deliver this value, how to manage performance, the way to organize, and the required attitude and behaviors, IT organizations are able to develop a continuous improvement mindset. Lean IT complements IT best practice methods such as ITIL®, PRINCE2® and P3O®.
LITA Lean IT Kaizen
Kaizen is an improvement philosophy in which continuous, incremental improvement occurs over a sustained period of time, creating more value and less waste, resulting in increased speed, lower costs and improved quality.
LITA Lean IT Leadership
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. By understanding customer value, the processes that deliver this value, how to manage performance, the way to organize, and the required attitude and behaviors, IT organizations are able to develop a continuous improvement mindset. Lean IT complements IT best practice methods such as ITIL®, PRINCE2® and P3O®.
Team Kanban Practitioner
The Team Kanban Practitioner class teaches the basics of the Kanban Method, a methodology for teams to reduce waste in current processes and optimize workflows.
Kanban System Design – KMP I
Participants will learn how to design a Kanban system (or improve an existing one) and initiate change with Kanban. They will learn the basic concepts of flow, pull and collaborative improvement. The class includes the use of a Kanban simulation as well as exercises to design an actual Kanban System.
Kanban Management Professional – KMP II
The Kanban Management Professional credential shows that you have completed top quality Kanban training to launch and manage Kanban initiatives.
DevOps Fundamentals
Today’s business environment is fast moving, competitive and technology driven. To thrive, enterprises must do more than simply leverage technology; they must use technology to enable constant and strategic innovation. DevOps principles and practices enable IT organizations to demonstrably improve their service delivery capability.
DevOps Professional: Enable and Scale
This 2-day course builds upon the DevOps fundamentals. The key focus of DevOps Practitioner is on the four skill areas that have been defined by DASA and are required for successful DevOps results. The course helps you know why the four skills: courage, teambuilding, leadership, and continuous improvement, are the necessary skills for a DevOps environment.
DevOps Product Owner
The DevOps Product Owner has a systematic responsibility for the entire lifecycle of the product and has to ensure maximum value of the product is achieved. The DevOps Product Owner has to deal with a mixed set of requirements, ranging from new product features, as well as incidents on the current version. DevOps Product Owners engage with a large group of stakeholders, both within the team as well as beyond it.
RPA Development with UiPath
The training presents basic and advanced RPA features and functionalities. Covering theoretical concepts as well as hands-on exercises and quizzes, this training will enable you to build a good knowledge of UiPath features and technology.
RPA Advanced with UiPath
The training presents basic and advanced RPA features and functionalities. Covering theoretical concepts as well as hands-on exercises and quizzes, this training will enable you to build a good knowledge of UiPath features and technology.
Leadership and Communication Skills
This 3-day course develops skills that get maximum performance from every member of your team. Learn to apply the methods of leadership that are most appropriate for achieving project success. Discover which forms of leadership and communication are best suited to your personality. Learn techniques for resolving conflict and managing team issues.
Professional Skills Boot Camp
Effective professionals have the ability to directly influence the performance and success of their respective organizations. But in order to do so, they must first master an array of skills that may be unlike any they have ever used before. The Professional Skills Boot Camp is designed to provide you with just such expertise through an introduction to the competencies that they must master in order to transform themselves into highperforming servant leaders/practitioners.
Cloud Technology Associate
The Cloud Technology Associate (CTA) course defines cloud computing and virtualization, and explains the benefits and applications. Technology is explained in a vendor neutral way. A lab activity is included which enables participants to understand the cloud in a practical manner. Besides, the course is contemporary with the inclusion of latest cloud technologies and applications.
Professional Cloud Service Manager
The Cloud Service Manager course enables participants to design and deliver cloud services. This training is delivered as a 3-day classroom or virtual classroom program. The course provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impacts operational processes, and how to adapt existing processes to deliver better services.
Professional Cloud Security Manager
The Professional Cloud Security Manager (PCS) course is to explore relevant concepts related to security, risk and compliance within the cloud computing environment. The objectives for this course are to enable the candidates to apply the underpinning security concepts into an enterprise cloud computing environment. The risks and the impact of cloud computing must be understood in terms of both business and technical security challenges and their effect on business and technical governance and policy. The course also presents the terminologies used to describe security threats and issues and, in particular, those in cloud computing.
EC-Council Security Analyst v9
This 5-days course is the part of the Information Security Track of EC-Council. This is a “Professional” level course, with the Certified Ethical Hacker being the “Core” and the License/trainings/information-security/#EC-Coud Penetration Tester being the “Master” level certification.
The ECSA course provides you with a real world hands-on penetration testing experience and is a globally accepted hacking and penetration testing class available that covers the testing of modern infrastructures, operating systems and application environments while teaching the students how to document and write a penetration testing report.
This course is Intensively Hands-on and only candidates that successfully complete the penetration test in the Cyber Range iLabs environment are allowed to challenge the ECSA exam
EC-Council Certified Ethical Hacker
The Certifed Ethical Hacker (CEH) program is the core of the most desired information security training system any information security professional will ever want to be in.
GDPR Introduction
GDPR Introduction training course enables you to comprehend the basic concepts and requirements of the General Data Protection Regulation (GDPR). By attending the GDPR Introduction course, you will understand the importance of the GDPR and the benefits that business, society and governments can obtain.
GDPR Foundation
GDPR Foundation training enables you to learn the basic elements to implement and manage a compliance framework with regard to the protection of personal data. During this training course, you will be able to understand the fundamental rivacy principles and become familiar with the role of the Data Protection Officer.
GDPR Data Protection Officer
The Certified Data Protection Officer training course enables you to develop the necessary knowledge, skills and competence to effectively implement and manage a compliance framework with regard to the protection of personal data.
After mastering all the necessary concepts of General Data Protection Regulation (GDPR), you can sit for the exam and apply for a “PECB Certified Data Protection Officer” credential. By holding a PECB Certified Data Protection Officer Certificate, you will demonstrate that you thoroughly understand the gap between the General Data Protection Regulation and the current organizational processes including: privacy policies, procedures, working instructions, consent forms, data protection impact assessments, in order to associate organizations in the adoption process to the new regulation.
TOGAF 9 Foundation
TOGAF®, an Open Group Standard, is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Enterprise Architecture professionals.
TOGAF 9 Foundation & Certified
The TOGAF® Standard, Version 9.2 is an improvement to the TOGAF® Standard, Version 9.1, providing improved guidance, fixing errors, refining the document structure, and removing obsolete content. The TOGAF® 9 Training Course: Level 1 and Level 2 Combined is a classroom-based course based on TOGAF® Standard, Version 9.2. This training provides an opportunity to architects and aspiring architects to strive for greater industry credibility and better career opportunities by possessing the updated knowledge and skill-set based on TOGAF Standard, Version 9.2.
TOGAF 9.2 Certified
TOGAF 9 certified training is designed to ensure that you have
an in-depth understanding of the Framework as well as help you clear the exam in the first attempt.
This training will help you understand how to apply ADM and architecture governance in Enterprise Architecture Development.
LPI 101 – LPIC-1 EXAM PREP (COURSE 1)
This course prepares students to take the 101 exam of the LPI level 1 certification. The Linux Professional Institute (LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linux skills such as file management and manipulation, text processing, command line use, package management, filesystems, hardware, and many more. Students will feel confident taking the LPI LPIC-1 101 exam with in classroom assessments and practice exams.
LPI 102 – LPIC-1 EXAM PREP (COURSE 2)
This course prepares students to take the LPI 102 exam of the LPI level 1 certification. The Linux Professional Institute (LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linux skills such as file management and manipulation, text processing, command line use, package management, filesystems, hardware, and many more. Students will feel confident taking the LPI LPIC-1 102 exam with in classroom assessments and practice exams.
LPI 201 – LPIC-2 EXAM PREP (COURSE 1)
This course prepares students to take the LPI 201 exam of the LPIC-2 certification.
The Linux Professional Institute (LPI) is the go-to certification body for vendor independent Linux certifications.
This course covers more advanced Linux skills such as system management and networking. Students will feel confident taking the LPI LPIC-2 201 exam with in classroom assessments and practice exams.
Current Version: E00
LPI 202 – LPIC-2 EXAM PREP (COURSE 2)
This course prepares students to take the LPI 202 exam of the LPIC-2 certification. The Linux Professional Institute (LPI) is the go-to certification body for vendor independent Linux certifications. This course covers more advanced Linux skills such as system management and networking. Students will feel confident taking the LPI LPIC-2 202 exam with in classroom assessments and practice exams.
GL120 – LINUX FUNDAMENTALS
Тhe GL 120 is a challenging course that focuses on the fundamental tools and concepts of linux and unix. students gain proficiency using the command line. beginners develop a solid foundation in unix, while advanced users discover patterns and fill in gaps in their knowledge. like all guru labs courses, the course material is designed to provide extensive hands-on experience. topics include: basic file manipulation; basic and advanced filesystem features; i/o redirection and pipes; text manipulation and regular expressions; managing jobs and processes; vi, the standard unix editor; automating tasks with shell scripts; managing software; secure remote administration; and more.
current version: G00
GL314 – LINUX TROUBLESHOOTING
The GL314 is designed to give Linux administrators experience with both common and uncommon system problems. The course is based on the idea that the best way to learn troubleshooting is to perform troubleshooting. Approximately 25% of class time is spent on lecture, leaving 75% for intensive lab content. Class starts with a discussion of effective troubleshooting technique. Tools and topics are gradually introduced over the course of the week. Students practice applying these tools and techniques in self-paced labs. Students can choose from over 120 scenarios organized by topic and difficulty. Because each scenarios is independent of the others, students can choose scenarios according to their interests and experience. Each scenario is designed to help students develop deeper understanding while exploring the problem. All scenarios includes optional hints designed to reflect a realistic troubleshooting process while only gradually revealing the solution. Students find the flexibility and challenge of this course very rewarding.
GL550 – ENTERPRISE LINUX SECURITY ADMINISTRATION
This highly technical course focuses on properly securing machines running the Linux operating systems. A broad range of general security techniques such as packet filtering, password policies, and file integrity checking are covered. Advanced security technologies such as Kerberos and SELinux are taught. Special attention is given to securing commonly deployed network services. At the end of the course, students have an excellent understanding of the potential security vulnerabilities — know how to audit existing machines, and how to securely deploy new network services.
ORACLE LINUX ENTERPRISE ADMINISTRATION
Red Hat System Administration I provides a foundation for students wishing to become full-time Linux system administrators by introducing key command line concepts and other enterprise-level tools. These concepts are further developed in the follow-on course, Red Hat System Administration II (RH134)
KT Problem Solving and Decision Making
Kepner-Tregoe was built on the premise that people can be taught to think critically. While working for the Rand Corporation in the 1950s, our founders, Dr. Charles Kepner and Dr. Benjamin Tregoe, conducted research on breakdowns in decision making at the Strategic Air Command. They discovered that successful decision making by Air Force officers had less to do with rank or career path than the logical process an officer used to gather, organize, and analyze information before taking action.
COBIT 2019 Foundation
COBIT 2019 Builds on, and integrates, over 25 years of development in the Enterprise Governance of IT domain. COBIT 2019 incorporates new insights from science and developed these insights into operational practices. COBIT 2019 is a major evolution of the framework and replaces COBIT 2005.
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