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ГРАФИК КУРСОВЕ

КУРС КУРС КОД ТИП КУРС КОД НА ИЗПИТ
ITIL® Managing Across the Lifecycle ITSM660 ITIL EMALC
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Overview

ITIL® is a registered trade mark of AXELOS Limited The Swirl logo™ is a trade mark of AXELOS Limited and/or The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited 

Why You Should Attend This Course?
This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme.

The Managing Across the Lifecycle course is compulsory for those wishing to gain the ITIL® Expert qualification and is worth 5 credits.

This course will be your final step in achieving the ITIL Expert qualification.

Who should attend?
Delegates are required to have achieved a minimum of 17 credits from any combination of ITIL v3 units OR a combination of v2 Practitioner and v3 units, including an ITIL® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent.

Duration
5-day public or single organisation course

Exam
The course completes the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification.

The examination will consist of a complex multiple choice, closed book paper, to be completed within 90 minutes. (Candidates sitting the examination in English and who do not have English as their first language will be allowed 120 minutes to allow use of a dictionary.) The pass mark will be 70% or more.

Prerequisites
Candidates wishing to be examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management, attained through either the ITIL IT Service Management Essentials (V2) plus the ITIL V2 -V3 Foundations Bridging Course or the ITIL V3 Foundations.

 

ITIL® is a registered trade mark of AXELOS Limited

 

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